This is an orientation file for the adaptation of juniors and guardians.
Our school only allows juniors to register with a guardian (parent). Therefore, we would like to clarify that the safety and life of juniors are primarily the responsibility of the guardian.
1. RESPONSIBILITY FOR SAFETY
1.1. You (the guardian) are ultimately responsible for the safety of you and your juniors on and off campus. To prevent safety accidents on or off campus, guardians are asked to monitor Juniors closely.
1.2. Please be careful to avoid safety accidents when going out or traveling. Avoid too cheap travel products/services/car rentals/snorkeling. In particular, be careful when doing water activities or island hopping, as there are safety accidents.
1.3. If you find anything that may pose a safety hazard in the campus, please notify the manager.
2. COMMUNICATION WITH MANAGEMENT
2.1. Your manager is always ready to support you. However, unless it is an emergency, please contact the manager during working hours (Mon-Fri, 08:00-17:00).
2.2. If you have any inconveniences/complaints, please notify the management. We will handle it promptly.
2.3. It will help to resolve the problem quickly if you notify the office/manager directly rather than conveying your complaint through the agent.
3. PROMPT NOTICE
3.1. In case of serious or urgent matters, please contact management immediately. For example, the following cases apply:
• A serious problem with the teacher’s attitude.
• Teacher’s touching/skinship with the junior.
• Need to go to the hospital at night.
3.2. If the manager does not answer your call at night, ask the security guard for help. The security guard can call other managers and related staff.
4. CLASS OPERATION
4.1. Regular classes begin on Tuesday mornings (08: 00 or 08:50), but for short-term studies of 1-2 weeks, classes start around 11:00 on Monday.
4.2. Classes start on time. When the bell rings, the teacher starts the class right away.
4.3. We strictly monitor student attendance. If a student is frequently absent (3 times/classes per week) or late (5 times/classes per week), he or she may be subject to mandatory self-study or penalties.
4.4. The first 3-4 minutes of class are for homework or brief review of the last topic.
4.5. Preview Learning: Teachers will inform you of the class content or topics 1-2 weeks in advance. Therefore, students need to study in advance.
4.6. Parents should monitor whether Junior is adapting to the pace or difficulty of classes and share this with the Academic Office (or Buddy Teacher).
4.7. During class, discriminatory conversations or discussions about nationality/racial/gender/age are prohibited. Also, political or sensitive issues are not discussed in the classroom.
4.8. Please check if the textbook you purchased is suitable for your preference or level. If it is not suitable, please request a refund within 2 days of purchase.
4.9. If you wish to use your own books/materials in class, please obtain prior approval from the Academic Office. please.
4.10. Textbooks/Audio files: We provide textbooks and audio files for free. If you have an iPad, Junior can conveniently use these files.
4.11. The proportion of textbooks used in class is 70%, and handouts or supplementary materials prepared by teachers are 30%.
4.12. Parents are not allowed to enter the classrooms where Juniors are taught. If you wish to observe, prior approval from the Academic Office is required.
5. CLASS SCHEDULE & CHANGES
5.1. Customized Curriculum: Our classes have a high proportion of speaking, but we can provide a curriculum that reflects the opinions of students. We meet students’ requests not only in terms of subjects but also in terms of class difficulty and pace.
5.2. If you have received the class schedule, please check if the class schedule matches the class assignment of the course you applied for. If not, please contact the Academic Office immediately.
5.3. If the student’s English level is too low, there are cases where group classes with other students are not possible, we will consider 2 hours of group classes as 1 hour of one-on-one classes. However, this is only allowed for up to 4 weeks.
5.4. If the junior’s level is very low, the class arrangement can only be arranged as one-on-one classes. 2 hours of group classes are considered as 1 hour of one-on-one classes. However, such class arrangements are limited to a maximum of 4 weeks.
5.5. In one-on-one classes, it is very important to arrange classes to suit the student’s personality. For the best class arrangement, we ask that you personally make the request.
5.6. Change of Class & Teacher: Changes in teachers and classes are possible at any time within 2 weeks after the start of classes. Starting from the 3rd week of admission, class changes are only possible on Wednesdays and Thursdays.
5.7. Teacher Reservation: If you can’t choose a specific teacher right away, you may reserve a teacher.
6. BUDDY TEACHER
6.1. A Buddy Teacher is a kind of academic coordinator. Acts as a bridge between all teachers of Junior student, and is involved in Junior’s academic schedule/tests/homework/class satisfaction, etc.
6.2. Please consult with the Buddy Teacher first for all academic issues. The Buddy Teacher will play a big role in quick adaptation and class satisfaction.
6.3. Buddy Report: Parents will receive a report from the buddy teacher every afternoon. The report includes what Junior learned that day, what homework was assigned, and how the the junior performed academically.
7. EVENING PROGRAM
7.1. After dinner, the evening program is held. Monday to Thursday, 19:00 for 2 hours.
7.2. During this time, juniors review what they learned that day, do homework, or have special lectures or games.
7.3. The evening program is not mandatory. There is no problem even if you are absent due to going out.
7.4. Please understand that this time is not a class, so attendance is not checked and students of different levels may mix with each other. Maximum 12 students per teacher.
8. CLASS ETIQUETTE
8.1. You must unconditionally follow the teacher’s instructions in the classroom. If the instructions are somewhat problematic, please discuss them with the manager later.
8.2. Using cell phones in the classroom is prohibited. However, it is allowed only for the purpose of a dictionary and the teacher’s consent must be obtained in advance. Depending on the purpose of the class or the teacher’s disposition, word search may not be allowed. In this case, cell phone use for the dictionary is also prohibited.
8.3. Do not ask questions about the teacher’s personal information or private matters.
8.4. Please keep a sufficient distance between teachers and students. Even in unavoidable situations, try to avoid physical contact.
8.5. Please brush your teeth or gargle after meals. Also, don’t forget to use deodorant.
8.6. Excessive perfume can be offensive to others.
8.7. Our school has a DRESS CODE. You cannot enter the classroom wearing leggings or clothes that are too revealing.
9. LIFE ON CAMPUS
9.1. Juniors must not interfere with other students’ studies or lives. Guardians must always comply with this.
9.2. For the sake of the study atmosphere and common order, please cooperate with the instructions of the management.
9.3. Silence is required after 22:00. From this time, please refrain from making noise inside or outside your room.
9.4. If this is your first time studying abroad in the Philippines, you may experience diarrhea due to the change in drinking water. Therefore, please purchase mineral water sold at the supermarket and drink it for at least 2 weeks.
9.5. If there are any factors that may hinder hygiene or safety, notify the manager and receive appropriate measures.
10. GOING OUT, TRAVEL
10.1. Going out: There are no restrictions on guardians (parents) going out.
10.2. If a guardian goes out alone, please ask someone else to take care of the juniors left on campus.
10.3. If you are staying out overnight, please get approval 24 hours in advance.
10.4. If you are planning a trip by renting a vehicle, please contact the admin office. We will contact a travel agency for you.
10.5. When renting a car or choosing a travel product for a trip, we do not recommend something that is too cheap. This is because the quality of service is often poor or unsafe.
10.6. When traveling or going out, do not accept food or drinks from strangers.
10.7. To avoid theft/pickpocketing, do not use your cell phone or wallet in public areas, and always wear your bag in front of you.
11. MEAL SERVICE
| Monday to Friday | Breakfast | 07:00 – 08:00 |
| Lunch | 11:40 – 13:00 | |
| Dinner | 17:45 – 19:00 | |
| Saturday | Breakfast | 07:30 – 08:30 |
| Lunch | 11:40 – 13:00 | |
| Dinner | 17:45 – 19:00 | |
| Sunday & Holiday | Brunch | 10:30 – 13:00 |
| Dinner | 17:45 – 19:00 |
11.1. Follow the dining usage schedule above. Please ensure you enter at least 15 minutes before the closing time.
11.2. If you need porridge for health reasons, please ask the staff or chef.
11.3. Make sure that no plates, forks, spoons, cups, or other items are taken into your room.
11.4. If you are vegan, vegetarian, or have food allergies, please inform the staff or chef.
12. SWIMMING POOL
| Monday to Friday | 13:00 – 21:00 |
| Saturday, Sunday and Holiday | 10:00 – 21:00 |
12.1. Juniors must be accompanied by a guardian when using the pool. In particular, juniors under the age of 13 require special care.
12.2. Guardians must supervise juniors to ensure they do not run or jump in or around the pool.
12.3. In the morning, the pool is cleaned and treated with chemicals for water quality. Therefore, please do not use it before 13:00. However, on weekends and holidays, it is available from 10:00.
12.4. If you need swimming lessons, please contact the office.
13. FAMILY VISIT
13.1. If your family (wife, husband, etc.) visits you while you are at school, we can allow your family to stay in the dormitory.
13.2. However, the family must be immediate family and can only stay for a maximum of 2 days.
14. GRADUATION, CHECK-OUT
14.1. Please check the following during your last week of graduation.
- Check-out is by 13:00 on Saturday.
- Is the Visa extension stamp/sticker on your passport valid for your departure date?
- Is your period of stay over 6 months? If so, you need to apply for ECC.
14.2. If check-out is Saturday afternoon or evening, you can stay at the dining hall. Luggage can be stored at the office.
14.3. If you check out on Sunday, you will have to pay an additional stay fee. 3,000 pesos per day for a family (include meals and electric fee).
14.4. The dormitory deposit can be returned between Thursday and Friday of the week of graduation. There may be deductions for unpaid electricity bills and damaged property.
14.5. Please inquire with the manager in advance about using a car to the airport you are returning to.
15. COMPENSATION FOR DAMAGES
16-1. You must pay for lost keys and damaged items.
16-2. If you throw waste (urine/feces) or hazardous materials into the pool, the pool water will be replaced and you will be charged for the amount.
16-3. If you transfer or recommend our teachers or staff to another company, you must compensate for the damage.
16. WRITTEN WARNING, EXPULSION
16.1. Juniors/Parents may receive a written warning for actions that interfere with other students’ studies or life, actions that do not follow the instructions of managers and teachers, actions that intentionally damage property, etc.
16.2. Three written warnings are considered expulsion.
16.3. Expulsion: In case of causing injury by fighting with other junior students, smoking, drinking, or serious disorderly behavior will result in expulsion even once.
16.4. If you receive an expulsion notice, you must leave the school within 24 hours and will not receive a refund for the remaining period.
- If you receive a notice of withdrawal, you must leave the school within 24 hours.
- No refund for remaining period upon expulsion.
- If one family member receives an expulsion notice, the entire family is considered to have been expelled.
17. REFUND
| Remaining period is 4 weeks or less | Remaining period is 5 weeks or more |
| NO REFUND | 50% REFUND OF THE REMAINING PERIOD |
17.1. The refund policy after admission (start of classes) is as above.
17.2. When refunding, the admission fee and the amount applied to the promotion will also be deducted.
17.3. Local fee will be fully refunded for the remaining period. However, immigration fees that have already been paid are non-refundable.
18. HOLD SERVICE
In case of returning home early due to personal reasons, the student can use the remaining period by re-enrolling at a later date. Hold applicants are subject to the following regulations:
- The study period for this service must be 3 weeks or more.
- Applicants must re-enroll within one year.
- Refund requests are not allowed after hold service.
- Cannot be transferred to family or others.
19. NATURAL DISASTER
19.1. In the event that normal school operations are not possible due to natural disasters such as pandemics or earthquakes, students may re-enroll later without a refund for the remaining period.
19.2. Students may re-enroll within 2 years from the time school services reopen, and tuition increases will not apply.
20. SUDDEN HOLIDAY
20.1. The Philippine government sometimes announces unscheduled holidays. In these cases, we provide make-up classes, but on some days, classes may not be held due to circumstances.
20.2. We do not refund for these unexpected holidays. Please be aware of this before registering.
